Itel
The Technical Support Representative provides first-contact support for residential and commercial customers, resolving video, voice, and internet connectivity issues while demonstrating outstanding customer service. The role involves diagnosing and troubleshooting customer troubles efficiently to meet service level requirements and minimize escalations. This position requires strong problem-solving skills and the ability to work in a fast-paced environment with flexible scheduling.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Itel.
Itel didn’t post a salary, so this is our estimate from similar listings.