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© All Rights Reserved. ApplyBlast.com
Nextlink Internet
A Technical Support Agent at Nextlink serves as the first line of support for residential, business, and government customers using internet and voice services. The role involves delivering exceptional customer service across phone, email, chat, and social media while performing step-by-step troubleshooting for connectivity issues. Agents create and manage support tickets, diagnose internet problems, assist with plan changes, and schedule appointments for field technicians.
Nextlink Internet provides fast, reliable Internet and phone service. Fiber & wireless internet lets you surf and stream as much as you want.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nextlink Internet.
38% below the average for this role