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Technical Support Representative at Trimble - ApplyBlast

Technical Support Representative

Trimble

3 days ago

3.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Technical Support Representative delivers exceptional customer service and resolves technical challenges for customers via email and phone. This role involves acting as a trusted advisor, providing timely support, and offering tips and tutorials to enhance customer self-sufficiency. The position requires maintaining a friendly and professional demeanor while managing customer queues and documentation.

Responsibilities

Deliver technical support via email and phone to resolve customer issues
Manage customer accounts, subscriptions, and billing inquiries
Document customer interactions and troubleshoot technical product issues

Skills

About Trimble

trimble.com

Headquarters

Westminster, Colorado, United States

Company Size

10001+ employees

Founded

1978

View Profile

Trimble provides connected hardware and software solutions that bridge physical and digital workflows across construction, geospatial, transportation, and related industries. With a focus on precise positioning, 3D modeling, and data analytics, Trimble enables customers to design, build, map, and manage infrastructure and geographic data for improved efficiency and collaboration.