bectondickinson.com
The Technical Support Specialist 2 assists in resolving complex, time-sensitive, and high-risk issues, including customer escalations, site downtime, and remote troubleshooting for BD's Medstation systems. This limited-term role focuses on providing support for the upgrade and implementation of ES 1.1x, requiring collaboration with cross-functional teams and adherence to regulatory requirements. The position involves maintaining high data quality, troubleshooting technical incidents, and communicating effectively with both technical and non-technical audiences.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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