Technical Support Specialist - AI

Podium(5 days ago)

Lehi, UTOnsiteFull TimeSenior$60,000 - $90,000Support

About this role

Podium is leveraging AI technology to transform local business interactions, with a prominent focus on deploying AI employees that drive revenue and streamline operations. The company supports a competitive, growth-oriented environment recognized for its innovation and impactful AI implementations.

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Required Skills

Python
JavaScript
Prompt Engineering
AI Development
Support Engineering
Troubleshooting
CodeFixes
AI Platforms
LangSmith

Qualifications

Bachelor's degree in Computer Science, Engineering, or a related technical field
1-2 years of experience in support engineering or software development

About Podium

podium.com

Podium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.

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