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Technical Support Specialist - Bilingual French at Geotab - ApplyBlast

Technical Support Specialist - Bilingual French

Geotab

1 month ago

3.9 on Glassdoor

Atlanta, Georgia, United States

Hybrid

Full Time

Junior

0 applicants

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About this role

Geotab is seeking a Technical Support Specialist - Bilingual French to provide expert technical assistance to customers and partners, diagnosing and resolving complex hardware and software issues for Geotab products and integrated partner technologies. The role involves handling support cases from initial contact through resolution, maintaining detailed documentation, and contributing to 24/7 support operations. The successful candidate will collaborate with customers, partners, and internal technical teams to escalate complex issues and deliver effective solutions.

Responsibilities

Diagnose and resolve complex hardware and software issues for Geotab products and partner technologies
Provide technical expertise on database setup, user management, and platform configuration
Coordinate with internal departments and partners to escalate and resolve critical technical concerns

Skills

About Geotab

geotab.com

Headquarters

Oakville, Ontario, Canada

Company Size

1001-5000 employees

Founded

2000

View Profile

Geotab is a global telematics and fleet management company that provides a single platform for GPS tracking and total fleet optimization. Combining vehicle-mounted telematics hardware with cloud-based software, it delivers real-time location, vehicle diagnostics, driver safety and compliance tools, plus analytics for fuel, route and maintenance optimization. Thousands of fleets worldwide use Geotab’s data-driven insights, APIs and partner marketplace to automate operations, improve efficiency and support initiatives like electrification and sustainability.