Technical Support Specialist (d/f/m) - German speaking
Leapsome
About this role
A Technical Support Specialist at Leapsome serves as the first line of contact for users, addressing technical inquiries and troubleshooting complex issues related to the AI-powered HR platform. The role involves clear communication in both English and German, collaborating with various teams to enhance support quality and streamline workflows using AI. Additionally, the Specialist contributes to internal documentation and hosts webinars to empower customers with knowledge about the platform.
Skills
About Leapsome
www.leapsome.comLeapsome is an AI-powered HR software platform designed to enhance employee engagement and streamline HR processes. It offers comprehensive tools for managing everything from employee records and performance reviews to learning and development, fostering a people-first approach to HR. By automating administrative tasks, Leapsome helps organizations ensure compliance while empowering their teams to thrive in an environment that prioritizes growth, feedback, and alignment. Companies leverage Leapsome to simplify their HR operations and improve overall employee satisfaction and productivity.
Recent company news
HR DiveThe people-first workplace approach is slipping away, researchers say
Apr 9, 2025
The SaaS NewsLeapsome Raises $60 Million in Series A
Mar 29, 2022
HR DiveThis week in 5 numbers: Corporate surveillance is on the rise
Apr 10, 2025
Business WireLeapsome Unveils the People-First Path to Business Success in 2024 Workforce Trends Report
Oct 8, 2024
HR ExecutiveIndeed drives job opportunities for veterans; plus HR tech funding news
Nov 11, 2022
About Leapsome
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Leapsome.
Salary
$67k – $89k
per year
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