Technical Support Specialist (Dutch/German)
Vanmoof
About this role
VanMoof is seeking a Technical Support Specialist to aid retail and service partners with technical issues related to their e-bikes, ensuring a high level of customer satisfaction. The role involves collaboration, troubleshooting, and technical support within a dynamic and innovative company focused on city mobility.
Skills
About Vanmoof
vanmoof.comVanMoof is an Amsterdam-based maker of award‑winning electric bicycles that blend minimalist hardware with integrated smart technology. Their e‑bikes target urban commuters, offering connected features such as a companion app, built‑in motors and automatic gearing, plus anti‑theft and recovery services. The company sells directly to consumers worldwide and supports bikes with local service hubs, warranties and software updates. VanMoof positions itself as reimagining city mobility through design-led, tech‑enabled bicycles.
About Vanmoof
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Vanmoof.
Salary
$82k – $109k
per year