Technical Support Specialist I - 2nd Shift
Eleven(7 days ago)
About this role
A Technical Support Specialist at 7-Eleven provides technical assistance to store leaders and franchisees, focusing on diagnosing and resolving hardware, software, and network issues related to store technologies and POS systems. The role emphasizes excellent customer service, incident documentation, and problem escalation to ensure store operations run smoothly.
Required Skills
- troubleshooting
- Customer Service
- POS Systems
- Network Support
- Remote Desktop
- Incident Management
- Hardware Troubleshooting
- Software Support
- Communication
- IT Infrastructure
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