Technical Support Specialist I (3pm - 12pm EST Mon-Fri)

Relay Financial(11 days ago)

HybridFull TimeJunior$40,000 - $50,000Customer Solutions

About this role

Relay is a cloud-based platform that enhances frontline workforce operations through real-time communication tools and data insights. They are focused on transforming the handheld radio industry with innovative smart-device solutions, aiming to improve safety, productivity, and operational efficiency.

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Required Skills

Customer Support
Troubleshooting
CRM
Zoho Desk
Zoho CRM
Communication
Problem Solving
Technical Support
Product Knowledge
Support Tools

About Relay Financial

relayfi.com

Relay Financial, often referred to simply as Relay, is a financial technology company that specializes in providing online business banking services designed to enhance cash flow management for small businesses. The platform allows users to effortlessly track their earnings, spending, and savings by offering multiple checking and savings accounts tailored to specific financial goals. Relay prioritizes transparency and ease of use, promoting features such as no hidden fees, multi-account organization, and integrations with popular accounting software. Although not an FDIC-insured bank, its banking services are supported by Thread Bank, ensuring funds are eligible for FDIC insurance coverage up to $3 million.

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