Technical Support Specialist II
Example Corp(13 days ago)
About this role
Leidos is seeking an experienced Technical Support Specialist II to provide technical assistance and customer support primarily for the USAF Defensive Cyber Systems Program. The role involves troubleshooting, instructing, and managing cases independently, with an emphasis on delivering high customer satisfaction and leveraging AI tools.
Required Skills
- Helpdesk
- Troubleshooting
- Network
- Windows
- Support
- Remote Support
- Cloud Technologies
- Cisco
- Intune
- Security
About Example Corp
leidos.comAcquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.
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