Technical Support Specialist, IT Infrastructure
SitusAMC(1 month ago)
About this role
A Service Desk / IT Support role at SitusAMC providing first-line technical support and ownership of IT infrastructure for the organization. The position focuses on incident and service request handling, remote desktop support, and maintaining systems such as Windows, Office365, servers, networking, and collaboration tools. The role supports business continuity through troubleshooting, escalation, and documentation.
Required Skills
- Incident Management
- ITIL
- Windows
- Office365
- Active Directory
- Remote Support
- Troubleshooting
- Networking
- Customer Service
- Documentation
Qualifications
- Graduate Degree
- Hardware & Networking Certification
- ITIL Foundation
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