Technical Support Specialist Level 2
Planet(1 month ago)
About this role
A Technical Support Specialist (Network) Level 2 at Planet sits within the support organization for the Hoist Network product, supporting customers of Planet’s payment and connectivity services in the Retail and Hospitality sectors. The role contributes to maintaining operational stability of Planet’s hosted network platforms and to delivering excellent customer experience. It is part of a growing technology company focused on connected commerce and payments.
Required Skills
- TCP/IP
- Switching
- Routing
- LAN
- MAN
- Wireless Networks
- Troubleshooting
- Remote Support
- Ticketing
- Escalation
+4 more
Qualifications
- B.S. in Science/IT
- Aruba Certification
- Ruckus Certification
- Cisco Certification
- Brocade Certification
About Planet
weareplanet.comA flexible Payments, Software and Tax Free solution built around your needs, through a single partnership.
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