Yrefy
The Tier 1 Technical Support Specialist provides front‑line assistance to internal employees and external clients, handling hardware, software, network, and system issues via phone, ticketing portal, email, or chat. The role involves diagnosing and resolving routine incidents, documenting interactions, and escalating complex problems to higher‑level teams while ensuring data security.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Yrefy.
Yrefy didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role
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