schneiderdowns
The Technical Support Specialist Tier I provides first‑line helpdesk assistance, handling incidents, service requests, and problem resolution for end‑user devices, software, and network services. The role involves troubleshooting Windows desktops, Office 365, and firm‑specific applications, documenting work in an IT service management system, and supporting special projects while delivering strong customer service.
Headquarters
Pittsburgh, Pennsylvania, United States
Company Size
501-1000 employees
Founded
1956
Schneider Downs & Co., Inc. is a midsize regional accounting and advisory firm (about 500–1,000 people) founded in 1956 with offices in Pittsburgh, Columbus and Washington, D.C. They provide tax, audit, accounting, SOC reporting, consulting and broader business advisory services. The firm emphasizes tailored solutions delivered by innovative thought leaders, operating under the tagline “Big Thinking. Personal Focus.” Clients rely on Schneider Downs for integrated financial, compliance and advisory support adapted to each organization’s needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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