Technical Support Specialist - US Remote
Supermetrics
About this role
Supermetrics is seeking a remote Technical Support Specialist to assist customers with their marketing data management and analytics platform. The role involves diagnosing technical issues, providing guidance, and supporting customer success through various technical and communication channels.
Skills
About Supermetrics
supermetrics.comIndustries
Technology, Consulting, Media
Supermetrics is a marketing intelligence platform that helps agencies and brands connect, manage, analyze, and activate their marketing data. It provides prebuilt connectors and data pipelines to pull data from ad, analytics, social, and CRM platforms into BI tools, data warehouses, and spreadsheets for reporting and analytics. Customers use Supermetrics to automate data collection, build dashboards, and centralize measurement across channels without heavy engineering. It integrates with popular destinations like Google Sheets, BigQuery, Snowflake, and Looker Studio to speed up insights and campaign optimization.
Recent company news
PR NewswireSupermetrics AI Launches, Reinforced by 15 Years of Marketing Intelligence Experience
Nov 5, 2025
Exhibition NewsSupermetrics snaps up Relay42 for end-to-end marketing platform
Jun 18, 2025
Business Post‘Dublin is important for us’: Supermetrics reaffirms Irish presence after Relay42 deal
Jun 18, 2025
PR NewswireSupermetrics Accelerates Growth with Billy Morris Joining as Chief Financial Officer
Mar 18, 2025
getlatka.comData Tool for Marketers Hits $20m in ARR (104% Growth), $3.5m Cash
Jan 25, 2020
About Supermetrics
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Supermetrics.
Salary
$60k
per year