Technical Support Specialist I
FORT Robotics(20 hours ago)
About this role
FORT Robotics is seeking a remote Technical Support Specialist I to serve as the first line of support for their safety-rated wireless safety switch and remote control solutions. The role involves triaging, diagnosing, and resolving common technical issues, providing customer guidance, and supporting internal knowledge base development.
Required Skills
- Customer Support
- Troubleshooting
- Hardware Support
- Industrial Tech
- Help Desk
- CRM
- Technical Documentation
- Communication
- Firmware
- Connectivity
About FORT Robotics
fortrobotics.comFORT Robotics provides safety and security solutions for smart machines and autonomous systems. They help OEMs and end users design, build, and operate robots and autonomous equipment safely and securely, while maximizing productivity and reducing operational risk. FORT’s offerings focus on integrating functional safety and cybersecurity best practices so customers can meet industry and regulatory requirements. The company targets scalable, end-to-end tools and services that simplify deploying dependable autonomous systems.
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