Technical Support Specialist
Avidbots
About this role
Avidbots Corp in Colombia is seeking a Technical Support Specialist to assist customers and technicians with robotic cleaning machines. The role involves providing technical support, diagnosing issues, and ensuring customer satisfaction in a fast-paced environment. The position contributes to the company's goal of delivering excellent service and expanding expertise in robotics.
Skills
About Avidbots
avidbots.comAvidbots designs and sells autonomous floor-scrubbing robots for commercial and industrial spaces — notably the Neo, Neo 2W, and Kas — to automate routine cleaning tasks. Their systems pair on-board perception and navigation with cloud-based fleet management (Avidbots Command Center) to enable remote monitoring, analytics, and over-the-air updates. Avidbots also provides deployment, training, and ongoing service to maximize uptime and compliance. Customers in retail, airports, manufacturing, warehousing, and facility management use Avidbots to reduce labor costs, improve cleaning consistency, and gain operational insights.
About Avidbots
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Avidbots.
Salary
$53k – $72k
per year