Technical Support Specialist
Cronometer
About this role
A Support Engineer at Cronometer improves communication between customer support and engineering by transforming user-reported issues into clear, reproducible technical problems. The role focuses on reducing resolution time and improving technical escalation quality.
Skills
About Cronometer
cronometer.comCronometer is a nutrition-tracking platform and mobile app that helps users log calories, macronutrients and micronutrients with an emphasis on accuracy and detailed nutrient reporting. It provides a comprehensive food database, barcode scanning, recipe and meal logging, personalized targets, and syncs with wearables and health apps. Cronometer also offers a professional tier (Cronometer Pro) with advanced analytics, client management and data export for clinicians and coaches. Users choose Cronometer for its precise micronutrient tracking, robust data tools, and clinician-ready reporting capabilities.
About Cronometer
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$75k – $88k
per year