ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Technical Support Specialist at Hewlett Packard Enterprise - ApplyBlast

Technical Support Specialist

Hewlett Packard Enterprise

4 months ago

4.8 on Glassdoor

Kanata

Onsite

Full Time

Junior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Technical Support Specialist at HPE provides Tier 3 support for security products to customers and partners, acting as an escalation point for complex hardware and software issues. The role involves troubleshooting network problems, managing critical customer incidents, and developing technical specialties through documentation and cross-functional collaboration.

Responsibilities

Provide Tier 3 technical support for VARs and enterprise customers
Troubleshoot complicated hardware and software issues
Replicate customer environments and network problems in the lab
Manage critical customer issues and facilitate communication with engineering
Document networking problems and coordinate fixes with engineering departments

Skills

Qualifications

Bachelor's degree in Engineering or Computer ScienceMaster's degree in Engineering or Computer Science

About Hewlett Packard Enterprise

hpe.com

Headquarters

The Woodlands, Texas, United States

Company Size

10001+ employees

Founded

1939

View Profile

Discover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.