Sectigo
A Technical Support Specialist at Sectigo serves as the first line of support for global enterprise customers, handling inbound requests via phone, email, and chat. The role involves diagnosing network and system issues, managing tickets within SLAs, and collaborating with senior teams to resolve complex technical problems. Candidates must possess strong networking knowledge, troubleshooting instincts, and excellent communication skills to guide users through technical challenges.
Sectigo is a leading certificate authority and digital identity provider that issues SSL/TLS certificates and delivers enterprise-grade PKI and certificate management solutions. It offers automated certificate lifecycle management, managed PKI, code signing, and device/IoT identity services to secure web, cloud, and connected-device communications. Sectigo’s platforms emphasize scalability, automation, and compliance for enterprises, service providers, and developers, and include issuance, monitoring, and managed services backed by a widely trusted CA.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sectigo.
Sectigo didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role