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Technical Support Specialist at Sparrow - ApplyBlast

Technical Support Specialist

Sparrow

2 months ago

3.6 on Glassdoor

Onsite

Full Time

Medior

0 applicants

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About this role

The Technical Support Specialist provides elite customer service by addressing technical support needs across multiple branches, including on-site visits, troubleshooting, equipment training, and detailed reporting. The role involves diagnosing equipment issues, delivering technical presentations, and collaborating with sales and staff to recommend solutions and improve customer satisfaction.

Responsibilities

Provide expert level field service and technical support
Diagnose equipment issues and produce detailed service reports
Deliver technical presentations and training to customers and staff

Skills

About Sparrow

sparrow.com

Headquarters

Sheqef, Southern District, Israel

Company Size

1-10 employees

View Profile

Sparrow is a leave management platform that makes employee time-off simple and stress-free for HR teams, managers, and employees. It centralizes requests, approvals, accruals, calendars, and reporting while automating policy enforcement and compliance to reduce administrative overhead. Sparrow connects with existing HR, payroll, and calendar systems to keep leave data synced across tools and provide a clear self‑service experience. The company recently raised a $35M Series B to scale its product and reach.