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Technical Support Specialist at Synthesis Health - ApplyBlast

Technical Support Specialist

Synthesis Health

2 months ago

Huntington, West Virginia, United States

Hybrid

Full Time

Medior

0 applicants

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About this role

Synthesis Health is seeking a Technical Support Specialist to diagnose and resolve complex backend and technical issues across its healthcare platform, including Core, Vision, reporting, and cloud services. The role involves root‑cause analysis, ticket resolution, on‑call support, and collaboration with engineering, DevOps, and clinical teams.

Responsibilities

Diagnose and resolve escalated backend and technical issues across platforms
Investigate audit‑trail entries, logs and observability data to determine root cause
Provide on‑call support and manage incident‑response and release‑support escalations

Skills

Qualifications

Associate degree in IT or Computer ScienceBachelor's degree in Computer Science or related field

About Synthesis Health

synthesis.health

Headquarters

Vancouver, British Columbia, Canada

Company Size

51-200 employees

View Profile

Synthesis Health is an emerging leader in imaging software and AI, partnering with radiology departments, medical imaging centers, hospitals, and physician practices. They develop imaging software and AI-driven solutions designed to streamline diagnostic workflows, enhance image analytics, and support clinical decision‑making. Their products integrate with existing clinical systems and imaging infrastructure to enable scalable deployment across health systems. Synthesis Health focuses on improving efficiency, accuracy, and patient outcomes through technology and partnerships.