Insure Connect
The Technical Support Specialist will own and manage a remote support queue, handling end‑to‑end ticket triage, resolution, and documentation across core systems such as policy administration, claims, CRM, document management and Microsoft 365. The role emphasizes autonomous decision‑making, rapid escalation handling, and building a knowledge base to improve self‑service and user satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Insure Connect.
Insure Connect didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role