Abacus Solutions Group
This role involves resolving customer requests related to software, hardware, and network operations by providing efficient and friendly customer service. The position requires managing escalated issues, documenting troubleshooting steps, and maintaining performance metrics within a 24/7 operational environment. Candidates must possess strong technical support skills and the ability to work rotating shifts.
Empower your business with Abacus Solutions Group. As a trusted SDVOSB, we provide innovative ITSM, cyber security, staffing, and AI/ML solutions. Enhance...
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Abacus Solutions Group.
Abacus Solutions Group didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role