Luminator Technology Group
Luminator Technology Group is seeking a Technical Support Specialist to serve as the first point of contact for customers during the aftersales phase, providing troubleshooting and technical solutions for their products. The role involves managing customer support tickets, documenting service interactions, and facilitating the integration of new systems through remote support and direct communication. This position requires a structured, customer-focused approach to resolve technical issues and contribute to process improvements within a multinational environment.
Headquarters
Plano, Texas, United States
Company Size
501-1000 employees
Founded
1928
Luminator Technology Group provides technology solutions that increase intelligence, safety, and efficiency for public transit operations worldwide. The company designs and delivers integrated hardware and software for transit fleets — including passenger information and signage, vehicle electronics and lighting, safety and security systems, and fleet telematics. Luminator partners with transit agencies and vehicle OEMs to integrate systems, provide lifecycle services and support, and modernize fleets to improve operational performance and the rider experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Luminator Technology Group didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role