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© All Rights Reserved. ApplyBlast.com
Entrust Community Services Job Board
The Technical Support Specialist at Entrust handles complex, escalated technical issues related to the company's SaaS platform, acting as a key link between Support, Product, Engineering, and DevOps teams. This role involves in-depth investigation of system data, troubleshooting API integrations and authentication issues, and ensuring timely resolution and communication for customers and partners. The position also requires participation in L1 shift rotations to maintain support continuity and contribute to internal knowledge sharing.
Headquarters
Shakopee, Minnesota, United States
Company Size
1001-5000 employees
Founded
1994
Entrust is a digital security company that provides identity, payments, and data-protection solutions for enterprises, financial institutions, and government agencies. Its products include public key infrastructure (PKI) and certificate management, multifactor authentication and identity verification, hardware security modules, and secure credential issuance (e.g., smart cards and eIDs). Entrust also offers secure transaction and IoT device identity services through on‑premises appliances, cloud-based and managed deployments. Organizations rely on Entrust for high‑assurance credentials, regulatory compliance, and scalable tools to protect digital identities, communications, and payments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Entrust Community Services Job Board.