UMass Memorial Medical Center
This role serves as a critical front-line technical support position responsible for resolving issues related to enterprise end-user equipment and systems, including PCs, laptops, mobile devices, and software applications. The specialist handles imaging, software installations, configuration, and troubleshooting for various hardware and operating systems while maintaining service level agreements. The position also involves creating knowledge base articles, managing device deployments, and providing operational support to ensure seamless end-user technology experiences.
UMass Memorial Health is the largest health care system in Central Massachusetts offering the region’s most sophisticated medical technology & support services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for UMass Memorial Medical Center.
13% above the average for this role