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Technical Support Specialist at Freedom Technology Solutions Group - ApplyBlast

Technical Support Specialist

Freedom Technology Solutions Group

6 days ago

4.5 on Glassdoor

Annapolis Junction, Maryland, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Technical Support Specialist provides Tier 1 help desk support for mission-critical enterprise applications, including Space and Property Management, Asset Management, and Transportation Management. This role involves managing user accounts, resolving service requests, and maintaining technical documentation to support daily operations and modernization efforts. The position requires collaboration with technical teams and a willingness to learn new technologies within a government corporate management environment.

Responsibilities

Provide Tier 1 Help Desk support for enterprise applications
Create and manage user accounts, permissions, and access requests
Document and maintain technical guides, SOPs, and knowledge base articles

Skills

Qualifications

TS/SCI with PolygraphAssociate’s Degree

About Freedom Technology Solutions Group

goftsg.com

Headquarters

Columbia, Maryland, United States

Company Size

51-200 employees

Founded

2004

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Freedom Technology Solutions Group is a government-focused IT services and cybersecurity contractor serving the intelligence community. It delivers software engineering, cloud computing and data migration, GIS and large raster enterprise systems, and data security solutions to safeguard critical information and systems. The company emphasizes secure, scalable applications and mission-driven technology across IT infrastructure, DevSecOps, and analytics.