Cotality
This role manages inbound technical inquiries and provides advanced first and second-level support for complex customer issues. The specialist interacts with clients and internal stakeholders to resolve moderately complex support and functionality issues while maintaining strict SLA requirements. The position involves troubleshooting, documentation, and mentoring junior team members to optimize customer service and resolution processes.
Headquarters
Irvine, California, United States
Company Size
5001-10000 employees
Founded
2010
Cotality | See the property ecosystem from every angle to reimagine property data as insights that illuminate what’s next. It’s intelligence beyond bounds.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cotality.