Convey
A Tier 1 Technical Support Specialist joins the North American support team to assist customers with home energy management products, mobile applications, and connected smart home devices. The role involves troubleshooting connectivity issues, guiding users through setup and account access, and resolving problems via phone, email, and in-app chat. Success requires clear communication, methodical troubleshooting, and effective use of support tools to maintain high customer satisfaction.
Headquarters
Fort Lauderdale, Florida, United States
Company Size
1001-5000 employees
Founded
2001
Convey Health Solutions provides Medicare-focused health plan technology, data analytics, and advisory services. Its platform helps health plans optimize member enrollment, supplemental benefits, agent management, and risk adjustment workflows. By combining software, analytics, and advisory expertise, Convey enables more efficient operations and better overall health plan performance. Interested parties can request a demo to see how Convey can transform their operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Convey.
Convey didn’t post a salary, so this is our estimate from similar listings.
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