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© All Rights Reserved. ApplyBlast.com
Percepto
The Technical Support Team Manager at Percepto leads the full customer support organization, managing both an outsourced team for Levels 1 and 2 and an internal team for Level 3 escalations. This high-visibility role involves overseeing support KPIs, SLAs, and workflows while collaborating cross-functionally with Field Ops, R&D, Product, and Safety to ensure customer success and operational excellence. The position requires a hands-on technical leader with a strong background in hardware, software, and drone/UAV systems to drive support automation and quality.
Percepto is revolutionizing the way vital infrastructure and assets are inspected and monitored.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Percepto.
Percepto didn’t post a salary, so this is our estimate from similar listings.
9% above the average for this role