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© All Rights Reserved. ApplyBlast.com
gonetspeed
The Technical Support Technician at GoNetspeed works in the Network Operations Center providing Level I and some Level II troubleshooting for Wi‑Fi, PON networks, Internet, and VoIP services. The role involves handling inbound repair calls, documenting tickets, and supporting small business customers while monitoring system performance.
GoNetspeed is a local high-speed fiber internet service provider offering residential and business connectivity across multiple U.S. states, including Maine, Connecticut, New York, Pennsylvania, Vermont, Missouri, Alabama, and Massachusetts. The company provides fiber internet plans with speeds ranging from 500 Mbps to 6 Gig, along with home phone, whole home Wi-Fi, and business internet solutions. Founded in 2021, GoNetspeed differentiates itself through no contracts, no data caps, free installation, and locally-based customer support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for gonetspeed.
37% below the average for this role