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© All Rights Reserved. ApplyBlast.com
Quantanite
A Technical Support Team Leader at a global BPO firm leads high-performing teams to meet operational targets, service levels, and quality standards in a 24/7 environment. Reporting to the Call Centre Manager, this onsite role bridges operations, associates, and stakeholders through queue management, real-time support, and performance reporting. The position involves coaching staff, resolving escalations, and driving process improvements to ensure excellent technical customer support delivery.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2014
Quantanite is a technology-enabled customer experience and digital outsourcing company that helps enterprises transform operations by orchestrating AI and human intelligence. They combine AI-powered automation, analytics and platform integrations with skilled contact‑centre and back‑office teams to improve CX, efficiency and scale for fast‑growing organisations. Quantanite positions itself as a partner for digital transformation, modernising support workflows and delivering measurable operational and customer outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Quantanite.
Quantanite didn’t post a salary, so this is our estimate from similar listings.
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