Technical Writer
Concord Servicing(17 days ago)
About this role
A Technical Writer in the Financial Services industry is responsible for creating clear and comprehensive documentation to support IT products and services. The role involves translating complex technical information into accessible content for various audiences.
Required Skills
- Technical Writing
- Documentation
- Communication
- Content Creation
- Editing
About Concord Servicing
myaccountinfo.comThis is a white-label, secure customer account portal that lets clients access their accounts using an Account Number and Password, with options to register and recover passwords. The platform supports self-service and ongoing engagement through a feedback system and privacy resources. It integrates with enterprise customer-service tooling (notably Genesys) and employs modern UI elements like toasters and modal dialogs for a polished, interactive experience. The site also shows localization support and branding options, indicating a branded, privacy-conscious portal designed for businesses needing a customized client portal.
View more jobs at Concord Servicing →