Contentful

Technical Writing Manager (f/m/d)

Contentful(28 days ago)

RemoteFull TimeManager$136,284 - $178,633 (estimated)Documentation
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About this role

The Technical Writing Manager at Contentful owns the end-to-end documentation strategy, shaping processes, frameworks, and localization to build a world-class knowledge base for developers, marketers, and authors. The role influences customer adoption and scaling at the enterprise level and partners cross-functionally across product, engineering, and customer teams. It focuses on improving content discoverability, consistency, and overall quality while driving strategic improvements to documentation systems and workflows.

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Required Skills

  • Localization
  • Technical Writing
  • Detail Orientation
  • Communication
  • Organization
  • Process Orientation
  • Leadership
  • API Documentation
  • Docs As Code
  • Engineering

+1 more

Contentful

About Contentful

contentful.com

Contentful is a headless CMS and content infrastructure platform that lets teams create, model, and deliver content across web, mobile, and connected channels via APIs. It offers developer-friendly REST and GraphQL APIs, SDKs, a flexible content model, localization, and delivery through a global CDN. The platform combines an editor-friendly interface, workflows and role-based access for marketers with tools and integrations developers need to build custom experiences. Enterprise-grade scalability, security, and a broad partner ecosystem have made it popular with brands like Kraft Heinz, Mailchimp, and DocuSign.

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