Technicien Hotline H/F
Inetum
About this role
This role involves acting as the primary point of contact for the Service Desk, handling user requests and resolving incidents promptly. You will follow established procedures, escalate issues when necessary, and ensure user satisfaction throughout the support process.
Skills
About Inetum
inetum.comInetum is a global IT services and consulting company that helps organizations accelerate digital transformation. It offers a broad portfolio including application services, cloud, cybersecurity, infrastructure, managed services and industry-specific software for sectors such as finance, public services, telecom and manufacturing. Inetum combines consulting, systems integration and outsourcing to design, build and operate end-to-end digital platforms and managed operations. Headquartered in Europe, it serves clients across multiple countries with a mix of technical expertise and industry-focused solutions.
About Inetum
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$35k – $40k
per year