Technologue de deuxième niveau
Collège Boréal(1 month ago)
About this role
A College Boréal IT Support Technologist provides second-level technical support to college staff and students, handling on-site installations, maintenance, and troubleshooting of computers, AV and videoconference equipment, and peripherals. The role also includes managing computer lab and model room environments, documenting solutions in the service management system, and escalating complex issues to senior technologists. The position serves multiple campuses and supports both hardware and software environments.
Required Skills
- Technical Support
- Hardware Installation
- Software Deployment
- AV Support
- Videoconferencing
- Troubleshooting
- System Imaging
- Customer Service
- Preventive Maintenance
- Knowledge Base
Qualifications
- 3-Year Diploma in Information Technology
- Microsoft 365 Certification (Asset)
About Collège Boréal
collegeboreal.caLe Collège Boréal est un carrefour éducationnel, culturel et communautaire pour les communautés francophones de l’Ontario comptant 36 sites et 7 campus.
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