T-ROC - The Revenue Optimization Companies
The Technology Service Center Analyst II provides advanced technical support for small and medium-sized businesses, serving as a key escalation point for complex issues across Windows 11, Windows Server, and cloud platforms. This role is responsible for maintaining a secure and high-performing IT environment while mentoring junior technicians and contributing to service improvement initiatives. The ideal candidate is a proactive problem solver with strong communication skills who can efficiently resolve technical challenges.
T-ROC delivers retail staffing, brand ambassador programs, merchandising, mystery shopping, and Retail360 technology to Fortune 100 brands. Measurable results.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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