Technology ServiceDesk Process and Data Analyst/Sr Business Systems Analyst (US)
TD Bank Group(13 days ago)
About this role
The Business Analyst will support the Employee Enablement group by analyzing and mapping business processes, collaborating with various stakeholders to enhance organizational efficiencies, and implementing solutions such as AI and automation technologies. The role involves assessing current operations, developing strategies, and documenting requirements to improve Helpdesk and service desk processes.
Required Skills
- Process Mapping
- Business Analysis
- AI Automation
- ServiceNow
- PowerApps
- Helpdesk
- ITIL
- Chatbots
- ITSM
- Financial Services
About TD Bank Group
td.comExplore TD's online banking services, credit cards, checking accounts, savings accounts, loans and more financial products for you and your business.
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