Technology Support Manager
State of Wisconsin Investment Board(1 month ago)
About this role
The Technology Support Manager leads SWIB’s IT Help Desk, overseeing support operations for desktops, laptops, Citrix/AVD, peripherals, and AV/collaboration systems. The role focuses on ensuring stability and performance of endpoint environments, driving ITIL-aligned service management, and partnering with business and vendor teams within a financial services setting. This position is based in a hybrid work model and supports enterprise investment technology platforms.
Required Skills
- Help Desk
- Endpoint Management
- InTune
- SCCM
- Jamf
- GPOs
- AV Systems
- Collaboration Tools
- ITIL
- Incident Management
+12 more
Qualifications
- Bachelor's Degree in Computer Science, Engineering, or Information Systems
- ITIL Foundation
About State of Wisconsin Investment Board
state.wi.usN/A
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