Tech/System Support Analyst
IQVIA(2 months ago)
About this role
This role serves as a customer contact point for inquiries related to products, services, and policies, supporting customers through multiple channels including phone and written communication. The position is based in a hybrid arrangement in McKinley, Taguig and operates within a global healthcare and life sciences services organization (IQVIA).
Required Skills
- Customer Service
- Call Center Support
- Phone Support
- Email Support
- Inquiry Resolution
- Interdepartmental Coordination
- Product Updates
- Sales Support
- Escalation Management
- Process Improvement
+13 more
About IQVIA
iqvia.comIQVIA is a leading global provider of data, technology, and advanced analytics focused on transforming healthcare and life sciences. The company empowers organizations to accelerate innovation, enhance patient outcomes, and expedite the market introduction of new treatments through comprehensive healthcare analytics and real-world evidence. With a commitment to Human Data Science, IQVIA combines its extensive expertise with innovative technology to improve health outcomes worldwide.
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