Customer Advocate I
Health Care Service(1 month ago)
About this role
A Call Center Representative at HCSC handles inbound phone and written inquiries from members and physicians, providing prompt, accurate, and objective assistance. Working under supervision, the role spends the majority of scheduled time on the phone and conducts research to resolve issues.
Required Skills
- Phone Support
- Customer Service
- Data Entry
- Typing
- Communication
- Analytical Skills
- Organization
- Medical Terminology
Qualifications
- High School Diploma
- GED
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