Tele-Collection Agent

sunking

14 days ago

Malawi

Onsite

Full Time

Junior

0 applicants

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About this role

The role involves managing delinquent customer accounts by making calls, negotiating repayment plans, updating account information, and providing excellent customer service to ensure timely collections and portfolio quality. It aims to support the company's goal of reducing disabled customers and improving financial recovery.

Skills

Qualifications

Diploma in Business Administration, Economics, Finance, or Related Discipline

About sunking

sunking.com

Sun King provides solar energy products—solar home systems, inverters, and lanterns—designed to deliver affordable, reliable power for homes and small businesses. The company emphasizes cost savings, durability and flexible payment options (including instalments) to make clean energy accessible. Sun King targets underserved and off‑grid communities in emerging markets, enabling lighting, mobile charging and basic appliance use while reducing reliance on kerosene and grid instability.