Dayforce
An experienced CCaaS Systems Engineer will configure, optimize, and support modern cloud-based contact center platforms to enhance customer and employee experiences. The role involves administering complex systems like IVR and routing logic while collaborating with cross-functional teams to ensure performance, security, and continuous improvement. This position is essential for maintaining scalable, data-driven solutions within a fast-paced enterprise environment.
Headquarters
Minneapolis, Minnesota, United States
Company Size
5001-10000 employees
Founded
2009
Dayforce is a global, cloud-based human capital management (HCM) platform that unifies payroll, HR, benefits, talent, workforce management and analytics in a single application. It provides continuous payroll calculation and global payroll processing, talent management, workforce planning, and flexible pay solutions such as Dayforce Wallet for on‑demand pay. AI-powered insights and analytics help organizations manage compliance, optimize labor costs, and develop talent at scale; Dayforce serves thousands of customers and supports employees across 200+ countries and territories.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Dayforce.
Dayforce didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role