Telecommunications Systems Engineer - Onsite Position
ThedaCare(18 days ago)
About this role
The Telecommunications Systems Engineer at ThedaCare is a technical specialist responsible for maintaining and optimizing enterprise voice and contact center platforms. The role involves system configuration, troubleshooting, incident response, and lifecycle management across on-premises and cloud telephony environments to ensure system reliability and performance.
Required Skills
- Cisco Call Manager
- UCCX
- Genesys Cloud
- Wireshark
- RTMT
- SIP
- Call Routing
- Contact Center
- Disaster Recovery
- Telephony
Qualifications
- Bachelor’s degree in a related field
- 6 years of relevant experience
- Industry certifications in IT or telecommunications
About ThedaCare
thedacare.orgThedaCare is a comprehensive healthcare system dedicated to individualized care located throughout Northeast Wisconsin.
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