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Telecoms Technical Support Specialist - Office Based at Growth Resourcing - ApplyBlast

Telecoms Technical Support Specialist - Office Based

Growth Resourcing

5 months ago

Umhlanga, South Africa

Onsite

Full Time

Senior

0 applicants

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About this role

A Telecoms Technical Support Specialist provides expert technical assistance to internal and external stakeholders within the telecommunications industry. The role involves troubleshooting complex network issues, managing service outages, and ensuring high availability of communication systems. This position requires a deep understanding of telecom protocols and the ability to resolve escalated technical incidents efficiently.

Responsibilities

Diagnose and resolve complex telecommunications network issues
Manage and escalate critical service outages
Provide technical support to internal and external clients
Monitor system performance and availability metrics
Document technical solutions and update knowledge bases

Skills

Qualifications

Bachelor's Degree

About Growth Resourcing

growthresourcing.co.uk

Headquarters

Durban, Kwazulu-Natal, South Africa

Company Size

1-10 employees

Founded

2023

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Growth Resourcing is a UK-based talent outsourcing partner that connects UK businesses with world-class professionals from South Africa. They enable hiring across Sales, Marketing, Customer Service, IT, and Finance at up to 50% less than UK salary costs, helping companies manage rising recruitment expenses. By delivering high-quality, offshore talent, they support scalable growth without compromising capability. Get started to access cost-efficient, globally sourced skills tailored to UK business needs.