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Teleperformance Clark | Quality (Sales) Coach - Digital App Store Account at TP - ApplyBlast

Teleperformance Clark | Quality (Sales) Coach - Digital App Store Account

2 years ago

3.4 on Glassdoor

Angeles City, Pampanga, Philippines

Onsite

Full Time

Medior

0 applicants

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About this role

The Quality Specialist is responsible for implementing quality assurance processes, analyzing performance metrics, and collaborating with clients and teams to improve call center service quality. They function as a subject matter expert, communicate effectively across levels, and initiate process improvements to enhance performance.

Skills

About TP

tp.com

Headquarters

Paris, Île-De-France, France

Company Size

10001+ employees

Founded

1978

View Profile

TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver customer experience and business operations solutions for the world's leading brands. With nearly five decades of experience, TP serves clients across five continents, offering services spanning AI solutions, end-to-end CX, consulting, and specialized services. The company operates in approximately 100 countries and supports over 400 languages and dialects.