Telephone Operator

As a Telephone Operator at Dignity Health - Mercy Medical Center, you will serve as the first point of contact in the communications hub, managing high volumes of incoming calls for patients and guests. The role involves expertly directing calls to appropriate departments, relaying messages with accuracy, and monitoring critical systems like the fire alarm panel and patient rosters. Success in this position requires excellent verbal communication, a professional demeanor, and strong organizational abilities to navigate a busy hospital switchboard.