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Telephonic Call Center Specialist at Humana - ApplyBlast

Telephonic Call Center Specialist

Humana

8 months ago

3.6 on Glassdoor

Remote

Full Time

Junior

2 applicants

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About this role

The Telephonic Call Center Specialist/Care Coach 1 is responsible for assessing member needs, guiding them towards appropriate resources, and managing their case to promote wellness. The position involves inbound and outbound calls, eligibility screening, case monitoring, and active planning to achieve optimal health outcomes.

Skills

About Humana

humana.com

Headquarters

Louisville, Kentucky, United States

Company Size

10001+ employees

Founded

1961

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