Telephonic Call Center Specialist
Humana
About this role
The Telephonic Call Center Specialist/Care Coach 1 is responsible for assessing member needs, guiding them towards appropriate resources, and managing their case to promote wellness. The position involves inbound and outbound calls, eligibility screening, case monitoring, and active planning to achieve optimal health outcomes.
Skills
About Humana
humana.comIndustries
Healthcare
Explore Medicare plans and health insurance coverage to fit your lifestyle. Turning 65 or recently qualified? Sign up for Medicare coverage! Start with healthy, start with Humana.
Recent company news
Stock TitanMore seniors turn to glucose monitors as most Humana plans cover them in 2026
43 minutes ago
Business WireHumana Completes Aggregate $1.0 Billion Fixed-to-Fixed Rate Junior Subordinated Notes Offering
2 days ago
Fierce HealthcareHealthcare Dealmakers—Hims & Hers goes international and more
1 day ago
MarketBeatSwiss National Bank Sells 17,500 Shares of Humana Inc. $HUM
1 day ago
HumanaHumana Redefines the Member Experience with Agent Assist Built with Google Cloud
1 month ago
About Humana
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Humana.
Salary
$54k – $73k
per year
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